Welcome to The Scottish Home. Add this site to your favourites, to read about traditional Scottish homes and gardens, and the joys and frustrations of country living and freelance working. Visit our shop at http://stores.ebay.co.uk/The-Scottish-Home for antique textiles,collectables, and artworks with a Scottish or Irish provenance. All articles are copyright © 2012 Catherine Czerkawska. All rights reserved.
Saturday, March 14, 2009
Sad but inevitable truth about Ayr.
No longer. There is, I'm afraid, no polite way of putting this. The town centre is a dump. Gradually, over the years, all the small, independent shops (the kind that make, for example, small towns like Castle Douglas such a joy to visit) have disappeared to be replaced by chain stores, 'pound' stores and banks, paying vast rates for town centre premises - or charity shops. The fish market was moved to Troon and the harbourside has been built over with new flats which just about block the view of the sea from the bridges over the river.
We might just have managed to put up with all that but worse was to come. There is, quite simply, no reason for tourists to visit the town. There is nothing to do except shop, and you'll find far better shops in Glasgow. There's a good beach, but there are good beaches elsewhere. If you're looking for a walk along the sands, you might as well carry on to any one of a number of picturesque villages to the south of Ayr, or head north where Largs has so much more to offer.
You could go out to Burns Cottage. But if you're in 'history' mode, you'd be better to 'do' the Cottage and then go on to Kirkoswald, to Soutar Johnnie's cottage - and to Culzean. Why on earth would you want to linger when Ayr is dirty, dilapidated, and depressing. Public lavatories? You must be joking. A theatre? Oh no - the old Civic is a wreck and they just closed and boarded up the Gaiety, which in any case had weeds sprouting from every orifice. Museum? What museum? There's a fine gallery out at Rozelle, but again, if you're headed that way, you might just as well keep going south. There's a swimming pool in a building of sixties municipal ugliness down by the seashore, but that too looks as though it might be on its last legs. There was one of the best ice pads in the UK out on the road to Prestwick, but they've just demolished it. You can't walk in Craigie Park for fear of being mugged and if you go out to Belleisle House, the wonderful Victorian conservatory, which I remember as being such a pleasure to visit, is out of bounds, falling down. Even pets corner is closing.
Meanwhile, as fine a set of Georgian buildings as you have ever seen, beside the New Bridge, buildings of great historical significance, which anywhere else would be treasured, home to galleries, shops, cafes - are (and have been for many many years now) in a state of dilapidation which seems nothing short of criminal.
I live in South Ayrshire. The council tax bill just came in. It is not small. So what, in the name of all that's unholy, are they spending it on? Question councillors and you will be told 'education' - but my son went to a local school, and believe me, the school in question wasn't having very much spent on it. Now, over the whole of South Ayrshire, the council have just closed a tranche of venues which provide exercise and occupation for youngsters - Girvan swimming pool and various sports and activity halls in the smaller, less well off villages, places from which the children have no hope of travelling, because the bus services are dreadful as well. With Girvan swimming pool goes the canoe club, which kept a big group of kids safely occupied through the winter months. With Dailly sports hall goes the karate club that used to meet there. And all while local government - and national government too - bleat hypocritically about vandalism and - God help us - rising levels of obesity. This is nothing short of iniquitous.
There were more public loos in ancient Rome, than there are now in the whole of South Ayrshire. They are in the process of closing Council offices in the smaller towns, so that elderly people will have to travel miles to register a death or pay their council tax. Well, maybe they can use the post office for that. Oh, hold on a minute, those have all closed as well although it was the UK government who sanctioned that one. An elderly friend who was rushed into hospital recently, and was a little late with ONE month's payment of council tax because she couldn't get to the post van - received a letter from South Ayrshire Council threatening her with sheriff's officers! Not too strapped for cash to send threatening letters to pensioners then?
The One Stop Shop which offered such excellent advice about all kinds of issues, including benefits, to the people of Maybole has also shut, deprived of funds. Now, they are going to charge us to uplift heavy pieces of refuse (Fly tipping anyone? And won't clearing all those sofas and fridges from the roadsides cost just as much in the long run?) Mind you, if you do attempt to drive anywhere, you will find potholes the side of craters in all the county's rural AND urban roads. Lots and lots and lots of them. Walk through the town and the empty shops, the kilos of dog dirt and the general ill kempt look of the whole place will soon get you down. It is exactly this kind of neglect which spawns more vandalism. God help the poor traders who struggle on, paying exorbitant rates for this, while heads of services still receive 70k salaries.
This is an area whose main industry is tourism. Walking through the streets of Ayr, right now, you would have no inkling that this might be the case. Credit crunch or no, you don't destroy everything that might help to sustain that industry. What's the good of having tourist signage if there's nowhere left for it to point to?
Oh yes. The sea. That's about it. Perhaps some of our elected members past and present (because this kind of thing doesn't happen overnight) might do us all a favour, head down there, and take a running jump.
Wednesday, March 11, 2009
Robert Burns - Tam O' Shanter
Sunday, March 08, 2009
Scottish Craftsmen versus English Heritage
Thursday, March 05, 2009
Light Bulb Horrors
Europe has dictated that we shall not have old fashioned lightbulbs. Never mind that the new variety contain mercury, inflict health problems on those of a sensitive disposition and are downright dangerous for the visually impaired. We must do our bit to save the planet. And we have been given no choice in the matter. Meanwhile, visit any UK city and see the government departments, the banks, the big business headquarters positively ablaze with light, throughout the night....
A few days ago, the upstairs hall lightbulb having expired, we replaced it with a new energy- saving bulb from a local branch of Morrisons supermarket - one of those curly spirally things. Going up to bed later that night, I found myself wondering about two things: why my eyes were sore after just a few seconds exposure to the hideous yellow light which the thing gave off - and why my red staircarpet seemed suddenly leeched of all colour. Then it clicked. These are the bulbs which a certain chain store uses in their lavatories, and you know why they use them in their lavatories? I'm reliably informed that - apart from their singular cheapness - the real reason has little to do with saving the planet, but mostly because the quality of light deters junkies from 'shooting up'. They can't find a vein. Which may be a very good reason for installing them in chain store loos, but not in my upstairs hallway thank-you.
I have now, by devious means, found a shop which still sells the old banned bulbs. And I am stockpiling. I feel a bit like a junkie myself, searching for a fix. If I manage to get my hands on enough of them, I figure they will see me out. Or at least they will last till the technology improves. (But I'm not telling you the whereabouts of the shop - at least not until I buy a few more for my own store-cupboard. For God's sake, get some for me too, said a friend on the phone tonight) Actually, the day when the technology improves may well be closer than I think. I'm told there is something called an 'eco-bulb' which gives out pure, bright, white light, at a fraction of the cost. The only trouble is that the bulbs themselves, even when bought on eBay, cost a small fortune. Not a lot for Sir Fred, perhaps - his house is probably chocca with the things - but quite a lot for me. A tiny price to pay, you may say, for saving the planet. And you may well be right. But perhaps if our government offices, national and local, used them as well as all our big businesses, our banks even, the price might go down so that the rest of us could actually afford to buy them for ordinary domestic use. Meanwhile, I'm locking my hoard of the lovely, shapely, soft old lightbulbs away where nobody else will find them.
Monday, February 23, 2009
The Heron
Herons are an increasingly common sight here in the West of Scotland - they used to be exceedingly rare but now you can even encounter them standing beside the road, tall and solitary and very very still, as though in a state of deep meditation. When I'm working in the upstairs study, I'll sometimes lift my head to see one flapping past the window, heading for the lake up at Kirkmichael House. There's a wonderful old tapestry at Falkland Palace in Fife, which has a depiction of what looks like a pterodactyl - but must be a heron. And it's true, they do look like a creature from another time and place. In Scotland, the bird is invariably referred to as 'The Heron' in the singular, as though there is only one of them. 'I saw the heron today' you say. He's getting pretty ubiquitous, that heron. Gets about a bit. But all the same he is known to be a solitary creature, more fond of his own company than other birds of a feather - the jackdaws which flock together among our chimneypots for instance!
Thursday, February 19, 2009
Memory Foam Solution
This is what you do.
Buy a common or garden Yoga Mat. In the UK, these are available for about £10.00 in Tesco's but you can get them anywhere. Go for the smooth ones, not the lumpy ones. Not too thin either.
You're looking for a good layer of foam, but not memory foam! Stretch out the mat on top of the dreaded memory foam mattress. Then cover the whole mattress with a blanket of some sort, and then on top of that, put a good thick mattress topper - but not plastic in any form, and certainly NOT memory foam! - you're looking for cotton or fleece or something similar. Again these are available in most bedding shops, some supermarkets and online. The bed may be looking like something from the Princess and the Pea by this time, but this worked for me. Cover with a cotton or linen sheet, and make the bed in the usual way. The trick is to put as much as possible between yourself and the dreaded memory foam. Not only does this help to ease the 'quicksand effect ' - you don't sink into ordinary foam the way you sink into memory foam and yoga mats are designed to be quite firm - but it also helps with the heat, since the blanket and mattress cover don't 'draw' in the same way as the memory foam. It isn't the perfect solution - but it certainly helps and I'm sleeping properly for the first time in a year and a half!
Thursday, February 05, 2009
A Mountmellick Top Sheet
Snow
Friday, January 16, 2009
Update on the Loathsome Memory Foam Mattress
The only solution (to my health and our marriage) will be to replace our double bed and double memory foam mattress with two single beds, two different mattresses and two single quilts. I started pricing it up and fairly blenched at the costs involved. We simply can't afford to do it at the moment.
One thing which some of my correspondents have pointed out is the complete dearth of negative comment on the internet. Apart from a few questions on message boards concerning the smell of these mattresses (which is the least of my worries - that dissipates soon enough) every single reference to them seems to come from companies who turn out to be selling the fiendish things. Even those sites which are masquerading as medical advice sites turn out to have links to bed sellers - so of course they will be punting them like mad. They purport to have all kinds of 'medical evidence' but there's no way of following this up, or questioning their statistics.
I know lots of people who can't stand memory foam at any price - but when I look online, I hardly ever find their comments.
So here are my thoughts - which are probably just as 'scientific' as most of the claims which are out there. Memory foam is said to reduce the time you spend moving about during sleep. I'm sure it does. But is this necessarily a good thing? If we do move about in our sleep, might it not be that we're meant to move about in our sleep?
I can succeed in falling asleep on this horrible substance, but find myself waking up several times a night, because I'm embedded in the foam, and I'm struggling to turn over. I wake up sweating, with my heart racing. It takes a long time to get back to sleep again, only for the same thing to happen, several times a night. I just get hotter and hotter and more and more uncomfortable and latterly I've had more and more aches and pains - all of which more or less disappeared over one night's good sleep on a sprung mattress. I repeat - I know I'm not alone. But is anyone out there researching this independently? I'm sure for certain patients with acute health problems they are a good idea. My husband has arthritis, and is, in any case, a very static sleeper. But for so many of us they are a nightmare and yet these expensive items are being promoted online and in stores as the solution to all sleep problems. I wish.
Friday, January 09, 2009
The Victorian Farm
Saturday, December 20, 2008
Friday, December 19, 2008
Ayr Gaiety Theatre
Monday, October 27, 2008
Nevermore The Antique Market
But I don't think I had realised just how soul destroying antique markets can be for the stallholders - or perhaps things have become worse over the years. And I don't think it can all be laid at the door of the 'credit crunch'. TV shows where participants regularly beat prices down so that they can make a profit by selling items at auction have a lot to answer for. It is, when you think about it, completely the wrong way round, which is why they do it. It's very hard to make any kind of profit that way. And the dealers who capitulate 'for the publicity' (What publicity? They don't get any!) are only succumbing to the kind of pressure that TV companies are very good at exerting. It is, after all, their job.
TV shows and car boot sales, that's the problem. Boot sales are where you expect items to be cheap, although in my experience even those have become more than penny-pinching. I once saw a man chop up a nice little wooden table at a boot sale. He had wanted a couple of pounds for it. He didn't want to take it home. People had been offering him 50p. He said that he knew if he left it by the bin at the end of the day somebody would take it. So he chopped it into small pieces first. As a good recycler I didn't really approve, but I understood him completely. A day's quibbling over twenty penny pieces induces the sort of misery that can only be relieved by chopping up small tables.
Anyway, back to the antique market. We spent saturday sorting, labelling, pricing, packing and dismantling the car in driving wind and rain so that we could get everything in. On saturday night I made the picnic and put it in the fridge. On sunday morning we got up at 5.30 loaded up the car and were on the road by 6.45, also phoning our son, who had offered to help with the unloading, to give him a wake-up call.
We were forced to take a detour; a stretch of the main road was closed because of an 'incident' and we nearly lost our way because of road works in Glasgow but still arrived in good time. The weather forecast had been reasonably good, but an icy and torrential rain was falling. We stopped along the road from the venue and between cold showers, hefted boxes of stuff, piles of pictures, stands, easels etc down the steep ramp into the hall. Then I went and found a parking place while my husband started to assemble our stall. By 9.45 we were more or less there, and drinking a coffee, our son was on his way home (possibly back to bed?) and the first 'customers' were arriving.
We had what we thought was a good cross section of items. Not boot sale stuff, that's for sure. And not junk. We were showing a collection of Alan's paintings at very reasonable prices (£80.00 for an original acrylic isn't exactly extortionate- in fact these are print prices) We had a selection of costume jewellery, some vintage clothes, a few vintage toys, textiles, etchings and other artworks as well as some gorgeous Indian and Chinese embroidery and a few other curiosities.
Did we have any customers? No.
Well, we made the price of the stall and the petrol. And that was it. No profits.
But - and I have to say this is all uncharacteristic of Glasgow, which is my favourite city in the whole world - it wouldn't have been so bad if, with a few welcome exceptions, the people hadn't been so uncongenial. There was a handful of pleasant individuals, including the lovely man and his daughter who appreciated the paintings, couldn't afford to buy them, but asked interesting questions and seemed to enjoy what they were looking at. There were a few other smiley people who chatted, and passed the time of day.
Sadly, they were vastly outnumbered by an army of grim elderly ladies (I know, I know, I'm heading there myself, although definitely without the scowl) who handled the stock as if they were sorting through garbage, and baulked at paying anything for anything. The last straw was the young woman who spent the best part of ten minutes stroking, fingering, opening out and looking at an utterly stunning Indian wedding sari, one of the most beautiful textiles I've had the good fortune to find: five yards and more of gorgeous damask with a golden pallau, encrusted with beads and embroidery, all hand done as well. Its only faults were a few loose threads here and there. I could think of many uses for it, the most simple being draped as a curtain. It came with an equally beautiful beaded veil in gold silk satin which I've decided to keep for myself since it makes a lovely evening shawl. Because the girl seemed so taken with it (and because our takings were non existent) I offered it to her for £25.00 which is about what you would pay for a cheap voile curtain in one of our better known household textile chains. This - for five yards of vintage hand beaded silk - seems almost laughable in retrospect. I had obviously taken leave of my senses. But that's the 'market' effect for you. Her husband had his wallet in his hand. Then her mum, watching the proceedings from a safe distance, persuaded her that it would be a waste of money.
As they left, minus the sari, she said 'if it's still here next time, I'll have it.'
No, I thought and by this time I confess I was feeling a bit grim myself. You won't. Because it won't be here, I won't be doing another antique fair, and even if I was, I wouldn't be selling such a fine piece of work at such a crazy price. But I held my tongue. I knew for certain that she would regret it later on, because I've done exactly that kind of thing myself.
After that, the day just got worse and worse as our smiles got more and more fixed.
So it was with a huge amount of relief that we packed up, fetched the car, hefted everything back in (even colder, still rainy) and embarked on the long drive home where we had to offload everything and reassemble the car . Then, completely exhausted, we sat on the couch with a couple of large glasses of wine , looked at each other and said 'never, ever again!'
Actually, it isn't strictly true, because we do have one more craft fair coming up, but that's a charity event, we'll be showing mostly Alan's paintings, it's something we do every year and - because it's close to home - it doesn't present too many logistical problems. If we sell a couple of pictures all well and good. If we don't it won't be a disaster and we'll have done a bit of promotion in a good cause on the side.
What intrigued us though was just how many of the particants remarked that they had had a 'good day.' By which (since we could see exactly what was going on) they seemed to mean that they had made the stall money and a little over. But why on earth would anyone want to do a couple of days of hard labour - just to cover their costs and have a few quid over?
Our son, trudging back through the rain to help us load up again, remarked 'the world's changing mum. And this isn't the way of it.' I reckon he's right. There's a lot to be said - especially with antiques - for being able to see things, handle them, learn about them. It's one of the nicest things about buying in the saleroom, being able to see and touch interesting old items as well as being able to learn about them from more experienced fellow dealers. But it was significant to me at least that the vast majority of our fellow stallholders looked like retired people. And when they stop, I wonder if anyone younger will be willing to do it? Which would be a pity, since I rather like buying items at these Antique Fairs. But if I think somebody is asking a fair price, I don't try to beat them down to peanuts. And I always handle the objects as though they are precious - which to the stallholder they so often are.
Wednesday, October 15, 2008
My Favourite Angel
I'm not a madly religious person, so I don't know why I love this angel (you can see him in the old citadel of Carcassonne) so much. He has been badly defaced, probably during the Mediaeval upheavals which involved the Cathars and the King of France and consequently has the look of a prize fighter after a particularly bad bout. But then perhaps he's Michael, who was - by all accounts - no mean contender himself.
He's a large stone personage with very shapely arms, and a wide, sensuous mouth and he simply exudes peace. I found myself loitering beside him for ages, taking photographs which didn't quite capture what it was that was so beautiful about him, and eventually just gazing and gazing. The guidebook dismisses him in a few short lines which is a pity because I think whoever made this was an accomplished sculptor. The angel manages to possess qualities of raw, real humanity and an intense spirituality at the same time. He's warm and protective, injured and numinous, all at once. You can tell I was smitten, can't you?
Tuesday, September 23, 2008
Apologies for long silence!
However, just a wee thought, from Scotland, in the current worldwide financial difficulties: woke this morning to a banking person rabbiting on, on Radio Scotland. She was heard to observe, among much else, that Scotland is attractive to businesses because it is 'cheap'.
Which got me thinking.
Housing throughout most of Scotland is as expensive as most of England and considerably more expensive than many desirable areas in England, even in the South.
The cost of living is pretty steep here. Food is no cheaper than in England and in the remoter parts of the country, very much more expensive.
Fuel costs are the same, and since it's undeniably colder, for longer, our bills are arguably a good deal higher.
The council tax we pay up here is phenomenally high. In fact conversations with friends in England have often included questions such as 'What do you live in? A castle?' when in fact we live in a nice old terraced cottage.
So what exactly can it be about Scotland that is so 'cheap' for businesses?
Oh yes. I've guessed it. Wages are exponentially lower up here. Which means that most of us, in the current climate, are struggling to survive, as compared to our friends in the south.
And if you can do something about that Mr Salmond, you'd definitely get my vote.
Monday, August 18, 2008
Beautiful Borders in the Walled Garden at Culzean
Wednesday, August 13, 2008
One year on - I STILL hate my memory foam mattress!
I STILL HATE MY MEMORY FOAM MATTRESS.
Sadly, my husband still loves it. The only solution (I have investigated all possible options) would be to buy two matching single beds. He could have memory foam on one. I could have a nice normal sprung mattress on the other. That way I might resume some kind of normal sleep pattern. But at the moment, it's just too expensive to replace bed and bedding. Maybe some kindly bed manufacturer out there will take pity on me....
Sunday, August 10, 2008
Tinder Box Britain?
I write this deep into one of the wettest summers I can remember (although I can certainly remember some which were equally wet!) Far from being tinder box dry much of Scotland is utterly and completely rainsoaked. So is much of Wales and Northern Ireland and a friend tells me that her garden in rural Oxfordshire is pretty much the same. The usual Atlantic fronts have beset us in unrelenting droves.
So which bits of Britain does he mean exactly? Last week the Scottish news was informing us in suitably alarmist tones that we could expect lots and lots of flooding nationwide - because of Global Warming. Nothing whatsoever to do with our national obsession with concreting over our gardens or building lots and lots of houses on the floodplains of our rivers and streams then?
Are we to fry or drown? Which is it?
No wonder we become cynical about so much that is written about the environment. Presumably the findings about tinder box Britain are based on some kind of statistical model which refers to the dry spells but doesn't include this year's torrents. Our weather is certainly behaving badly, but the analysts who are as changeable as the weather aren't helping.
Sunday, August 03, 2008
More information about an interesting old Paisley Shawl
Friday, July 25, 2008
Glasgow East - just have to mention it!
That was how the Guardian reported the results of the Glasgow East by-election today. And in a blog called The Scottish Home, even though I'm usually writing about textiles and gardens and things like that, I just have to say something about it before I go back to the latest novel - called the Physic Garden - which is progressing nicely at about 30,000 words.
I've said it before on this blog, and I'll say it again. I love Glasgow. It's my favourite city in the world. Its people are surely among the most friendly, bright, irreverent, inventive and creative in existence. But the city's east end has extreme problems of poverty and deprivation that all these many years of a Labour government have done little to address. The fact that this poverty sits cheek by jowl with the newly gentrified Merchant City, where £1000 handbags and designer chic are commonplace, doesn't really help.
I'm no political economist, but I remember attending a conference a few years ago and hearing somebody speak about how he had taken photographs of some of those sixties tower blocks in Glasgow with heat detecting cameras in an effort to assess why the buildings were so disastrous for the residents - full of damp and bronchitis-inducing black mould. Asthma was endemic among the children. Clothes were ruined. The residents themselves were always being blamed for this. They were boiling kettles, breathing, that kind of thing. (I kid you not!) He said 'we looked at the pictures and wondered what all those little blocks of insulation were. Then we suddenly realised that they were curtains in the windows. We had taken the pictures at night. The drawn curtains were providing infinitely better insulation for each of the flats than the walls!'
Over the past few weeks, the English press have sent representatives north to trash Glasgow's east end. And they've made a pretty good job of it. A.A. Gill (gonnae stick to cookery pal?) in the Sunday Times produced a predictably glib piece of non analysis. None of it has gone unnoticed. The East End has serious problems but it is by no means as wholly bleak a dystopia as was painted. And this from guys who live in London for God's sake. A wee biblical quote comes to mind: 'And why beholdest thou the mote that is in thy brother's eye, but considerest not the beam that is in thine own eye?' Away and consider a few beams, eh?
All of which amounts, I suppose, to a lot of votes for the SNP. As a lifelong and instinctive Labour party supporter myself, I voted for them (the SNP that is) in the Scottish parliament and will probably vote for them in a general election too unless Labour stops marching us relentlessly backwards towards 1984 and lecturing us about how we don't really understand them.
I started watching the election results programme last night but when Labour demanded a recount at about 1.30 I decided that enough was enough and went to bed. Still I put on the radio only to realise that Radio Scotland stops broadcasting around midnight and switches to Five Live which is the general UK news programme. I drifted off to sleep only to wake up in the early hours when the results were being announced. We got a wee chat with a professor from Strathclyde University, and then suddenly we were off on the Obama trail. No more analysis or comment from Scotland. And it's that sort of thing, folks, that really gets your goat when you live north of the border. That and the relentlessly London centred news. Wall to wall Boris when it was the London mayoral elections. SATS disasters which we don't have in Scotland. (We don't have the dreaded SATS up here but we do have assessments in reading, writing and maths, pupils are tested "when ready" and there's no big deal made of it. It's marked internally. The results are private. Teachers do their job. It works. )
And don't get me started on the new weather maps which condense the whole of this huge country into a distorted squidge at the top end of the screen. And as somebody pointed out recently on a comment programme, Glasgow has had a knife problem for years, but it's only when it starts happening in London that the politicians suddenly start focussing their hand wringing on it.
So food and fuel prices may have a lot to do with the election result as Labour would like to believe. But a general dissatisfaction with Westminster, coupled with the perception that the SNP have done pretty well so far is surely an even bigger factor.
Enough politics for one day. I'm away back to my textiles and my book.
Monday, July 21, 2008
Glasgow River Festival
Later in the afternoon we got a bus back to the city centre and ate a very late lunch/early dinner in Dino's in Sauchiehall Street (something of a Glasgow/Italian institution this, excellent food, even more excellent service.)
One of the nicest things about the day from my point of view was that it was a brief return to the time when my son was a wee boy and suddenly stopped being a baby and started being a really pleasant companion. Obviously he has grown up and away and independent, and I wouldn't want it any other way but just sometimes it's lovely to have a real mother/son day - wander about with absolutely no agenda other than enjoyment and conversation. Standing on one of the footbridges over the river, and watching the seaplane landing - an enchanting and emotional moment - was one of the high points of the afternoon. For a brief moment I don't think it mattered whether we were this middle aged woman standing with a viking at her side - or a much younger mum with the wee blonde lad in glasses he used to be!
Saturday, July 19, 2008
Yet another interesting old Paisley Shawl
Wednesday, July 16, 2008
The Hotpoint Fridge Freezer, Curry's, and call centre hell.
Overnight too, it quickly became obvious that after the last engineer's visit, I had mislaid the service policy documents. Aaaaargh. They probably, said my husband, went the same way as the car tax disc. That was eventually found, still in its envelope, at the bottom of the dustbin. Not the nice clean blue recycling bin, you understand but the slightly smelly green household waste bin.
A frenzied search of all folders, drawers, cupboards, and even the insides of cookery books, lasting several hours eventually resulted in the discovery of the original receipt, service numbers and handbook, filed away under a completely non intuitive heading. But still no policy documents. Nevertheless, knowing that I had paid to renew the service agreement earlier this year (about three weeks before the damn thing started to go wrong - phew!) I got up, made coffee, phoned the recommended number clipped onto the fridge receipt and immediately entered the Kafka-esque universe of the call centre.
It was one of those voice recognition processes which never can quite recognise my voice. It understood Hotpoint, and Fridge Freezer but baulked at the date of purchase. Eventually, on option one, I got through to a polite human being who told me that I was definitely insured, but since I was calling a service centre, I would need an authorisation number, and that could only come from Curry's. He gave me a number to call which would allow me to confirm said number, as well as agreement number and possibly replacement documentation. I dialled the number he had given me and realised, half way through the same voice recognition process that I was back where I had started, calling the service centre. I spoke to a different polite human being (one with either a summer cold, or such ferocious hay fever that she was practically incoherent). She confirmed that I would have to get an authorisation number from Curry's and gave me a number which I realised was the same number. Option six, she said, helpfully.
I dialled again. More voice recognition. It was beginning to understand me, familiarity I suppose.
But - dear God - I was back where I started, with the service centre. Moreover, there was no option six. There were only four options. I listened again and decided to try a different option. Can't remember now whether I pressed three or four, but I got through to another nice polite human being who said 'the whole system has changed.' He quickly summoned all my policy details, gave me my agreement number (I am insured until 2012!) and an authorisation number to boot.
He has promised to send me new policy documents within the next few days.
I called back to give the service centre my precious authorisation number and book an engineer's visit and pointed out (politely - the whole transaction was extremely polite!) that the information they might be giving customers in similar circumstances was somewhat out of date. The number worked but there was no option six. I honestly don't think she believed me.
The moral, I suppose, is - whatever you do, don't lose the documentation! When the new agreement arrives, I'll be filing it under home insurance. And not in the bin.
The fridge freezer is working again.
For how long? That's the question.
Monday, July 14, 2008
Son and Scenery
Monday, July 07, 2008
Marks and Spencer and Saving the Planet.
Now before I go any further, let me say that I'm all for recycling. My whole eBay business is based on recycling and nobody is happier than me to see a piece of lovely old linen being given a new lease of life, used and treasured by a new owner. I'm no fan of plastic bags either, having done a fair bit of sailing in my life, and seen the mess they make of certain West of Scotland beaches. I usually have a reusable shopping bag, and in fact the back of my car is always full of bags, wine carriers etc.
But on this occasion, I had nothing with me except my handbag. I filled a wire basket with more than I had intended of course. The delicious meal (Marks and Sparks food is undeniably good, though pricey) plus some strawberries, plus yoghurt and their strong leaf tea, of a kind which is getting harder and harder to find here in Scotland. I queued at the check-out and when I got there, the assistant said in what can only be described as accusing tones 'Don't you have your carrier bag with you?' This is what happens, you see. Our politicians used that horrible, hectoring, nannying tone, and it's infectious.
'Oh, no' I said, waking up from what had been a queue induced trance. 'I'm sorry. I don't.'
'Well' she said, 'Do you want a 5 pence carrier or a 15 pence carrier?'
I looked at my far too expensive shopping. I looked at her. I looked at the long queue behind me.
'Do you mean' I said, 'That you are proposing to charge me for a bag?'
'Yes' she said, a little smugly.
I did a very quick assessment of the situation. The long haul back up the town flashed before my eyes. The fact that I could buy just about everything on there in Morrisons, much more cheaply. The fact that I don't believe for one instant that Marks and Sparks really care all that much about saving the planet. The fact that they didn't have - for instance - brown bags for people who might have genuinely forgotten their reusable, environmentally friendly carriers. The fact that there was a long queue behind me. The fact that the assistant was unfriendly. It took seconds.
I said - quite politely, I think - 'In that case, I don't think I'll bother thank-you' turned on my heel and walked off. I could hear the assistant ringing for help, even as I left the store.
It was the single most satisfying thing I had done all weekend.
As I said at the start - I don't really hold with plastic carriers and often shop in Lidls, where the food is cheap and excellent, and where I am completely happy to trolley all my stuff to the car and pack it for myself in an assortment of bags and boxes.
But - here in the UK at least - environmentalism has infected some of our big commercial organisations with a kind of smug 'take it or leave it' attitude which sits very ill with the fact that they are expecting us to spend more and more of our hard earned cash.
It is exactly like a bunch of slightly overweight politicians who have just voted themselves a vast sum in additional 'expenses' presuming to lecture us on wasting our food....
Grrrr.
Friday, July 04, 2008
Affordable Art
Thursday, July 03, 2008
Graduation at Glasgow University
Monday, June 23, 2008
A Walk in the Woods
Sunday, June 22, 2008
A Lovely Old Printed Paisley Shawl
Sunday, May 25, 2008
Culzean on a Windy Day
Sunday, May 18, 2008
A Late Eighteenth Century Christening Cape
Thursday, May 15, 2008
Picture of Edwardian Ayr, the Pavilion on the Green
Here's the latest of Alan Lees' 'naive' studies of - mainly - Ayrshire and Renfrew, with a few wee excursions elsewhere. The Pavilion which you can see in the background was built in 1911. I used to go to dances there when I was 16 (ie a long time ago but not quite as long ago as that!) It was very very respectable in those days, no alcohol as far as I remember. After that it seemed to go downhill a bit but more recently it has been nicely restored as 'Pirate Pete's' aimed at children and the exterior looks much as it must have done back in the early twentieth century when the tourist trade on the Clyde was flourishing and many Glasgow people came 'Doon the Watter' on holiday. This is a lovely detailed artwork which you can also find here. Alan Lees, having moved from sculpture to painting over the last few years, is finding these old Clyde Coast scenes particularly inspirational and particularly popular. This one has a variety of people including an ice cream seller, a wee lad with his 'gird and cleek' at the bottom right, an elegant young couple, two wee lassies at the drinking fountain and a variety of other children skipping, playing football, etc. He can hardly keep up to the demand for these pictures, which seem to strike a chord with so many people. 'They make you feel happy' said one customer recently - which is no bad thing. Because of the demand, he is considering having prints and greetings cards made but is also trying to work towards an exhibition for next year, for the great clan Homecoming and the Robert Burns anniversary. If you own a likely Clyde Coast venue (preferably one with a historic holiday connection, eg a hotel or restaurant or traditional cafe) and would like to host such an exhibition for summer 2009 please do contact us via Alan's website
Monday, May 05, 2008
Spring has Sprung
Arran was just emerging from the morning mist and Ailsa Craig was floating on its own cloud, like Tir Nan Og, in the distance. We were taking photographs as inspiration for paintings so you'll probably see some of them on here in due course. The whins are in golden, coconut scented bloom and the hedgerows are full of bluebells - it really is an idyllic time of year. For the first time ever, we walked down towards the lighthouse at Turnberry, which was built on top of Robert the Bruce's castle (well, one of them anyway!) - you can just see the remains in the picture. It involves a pleasant walk across one of the most famous golf courses in the world, and you get the distinct feeling that the right to roam is an ever so slightly unwelcome concept for some of the golfers - but the path is a good one and access is through a well made wooden style so the hotel is certainly amenable to civilized walkers, which is what we were!
Monday, April 28, 2008
Pretty Linens on the Line
You can also use them as picnic cloths for those special occasion outdoor meals! Picnics fall into two categories in my book - those ordinary everyday sandwiches in a plastic box and tea from a flask affairs where you've taken the kids, the dog, or just yourselves on a hike and need sustenance - or those more elegant summer events where you might indulge yourself with nice food from a wicker basket, and dare I say it - champagne in glasses - all served on a cheerfully retro tablecloth. Not that we manage it very often, but when we do it's always memorable. I'm about to list a heap of them in The Scottish Home - so why not spoil yourself and make plans for an old fashioned civilized picnic?
Monday, April 21, 2008
The Scent of Old Textiles and a Chinese Silk Shawl
Sunday, April 20, 2008
Edwardian Scottish Beach Scene
Here's another of Alan's nicely evocative and faintly nostalgic paintings - an Edwardian beach scene, with children paddling - inspired by Barassie Beach. These naive and colourful paintings are - slightly to our amazement - selling well although admittedly the prices are highly competitive. I think people find them cheering - as I do myself - pictures you can live with, pictures that remind you of a long lost world where the pace was slower, and pleasures were simpler. Well - that's what we like to think anyway!
Friday, April 18, 2008
Alan Lees in The Scots Magazine

Monday, April 07, 2008
Ironing Old Linens
